ZarooratShop management is very much committed to providing real value to our esteemed customer.
We have a procedure to ensure the quality of offered products on our plate form. Three pillars of our quality standards are as follows,
- Product is matched with spec, for example, in glasses, we ensure exact lens & frame material and same mentioned on product description and its detail on the product view page
- If the product is slightly differing from our set standard, it will be immediately dropped from the list
- Our team consistently check the stocked product and keep in very condition
Our focus is to provide a product to our customer with the right price. We have the following mechanism for setting the price of each item in a category.
- First, items are sourced from reliable sources across Pakistan in premium & A-Class slabs. These items are checked on above-given quality parameters
- We set a competitive price of each product which is always lower than the market and customers expectation.
- Our experienced merchandising team ensure every item pricing must match with its quality, presentation and must have the ability to enhance the overall customer experience.
It is a section we focused on and spend more time than anything. We set up the following guidelines,
- We always used a very normal cell phone camera and photographed in normal light exposure
- Each item is photographed every time it sourced
- Each item is photographed with its real tags and marks for realistic look and identification for a customer to match what he/she watches on the product list on zarooratshop.com
So, every item exceeds customer expectation upon receipts.